Company

Policies

• Complaints procedureHow to complain about anything we do, and what happens next.
• Exam appeals policyHow to challenge an exam result or decision.
• Data protection complaints procedureHow to complain about how we use your personal data.
• Data retention policyHow long we keep each kind of personal data.
• Learner protection planWhat we do for learners if we ever stop offering a course.
• OPENING70 offer termsThe introductory offer on the Certificate, until 30 November 2026.

Our terms, privacy policy, cookie policy, accessibility statement and alcohol and responsibility page are under Legal.